FAQs

General

We offer a wide variety of handcrafted wood products, including decor and customized gifts. For more information, please check out in our shop.
We utilize an array of wood types, which include hardwoods such as camphor, walnut, and cherry with natural colour and grain. For more detail, please refer to “materials” in product description.
Yes, all of our products are meticulously handcrafted by our woodworkers using techniques.
Absolutely, we provide custom woodwork services. Please get in touch with us to discuss your project and receive a quote.
We recommend cleaning wood products with a soft, damp cloth, and avoiding any harsh chemicals. For our information, please go to Wood Care.

Yes, we offer shipping. Shipping costs vary based on the weight and size of the item.
Delivery times are dependent on the item and shipping location. We will provide an estimated delivery date upon order placement.

We accept Bank Transfer, FPS, PayMe, Visa, Mastercard, Google Pay and Apple Pay and Octopus Card.

We recommend cleaning wood products with a soft, damp cloth, and avoiding any harsh chemicals. For our information, please go to Wood Care.

We strive to ensure that our customers are completely satisfied with their purchases. If there is an issue with your order, please contact us within 7days of receiving your item to discuss a refund or exchange.